I took a pair of glasses that I had purchased elsewhere to be adjusted, because the place I got them from was run by a bunch of morons (long story). The optician was so patient and adjusted my glasses perfectly. He spent almost 20 minutes with me and made sure that my glasses fit well and the bifocal was at the right height so I could see both near & far. It didn’t matter that I had not gotten my glasses there-they still took the time to help me. Now THAT’S customer service! Next year, I will go here and have my exam & glasses done right!